|
The shipping cost for your particular order can be seen
using the Shipping Calculator in the Shopping Cart; you will choose your
shipping method at the very end of checkout, before you enter payment
information.
Orders typically ship the next business day.
Luminence takes no responsibility if you enter an incorrect shipping
address.
US Shipping &
Handling
Shipping charges vary by weight, but start as follows (includes
$1.25 handling charge per order):
USPS Priority
Mail - $6.50 and up (typically 2-4 business
days) Fedex Ground/Home Delivery - $7.00 and
up (typically 3-6 business days) USPS Express
Mail - $15.00 and up (guaranteed 1-2 business
days)
Express Mail - USPS Express Mail is our standard express
shipping method. Orders must be placed by 11:00am Pacific Time
in order to assure same day shipping, pending product
availability. Please click
here to see if the USPS service commitment for your area code is 1
or 2 days (originating zip code is 92109). USPS Express Mail
does deliver on Saturday.
Upon request, we may be able to ship via
Fedex Overnight; however, the cost is typically 50-100% higher than USPS
Express Mail.
International Shipping
Luminence now offers a standard 50% discount on
USPS Priority and Express Mail International! We ship
worldwide (with the exception of extra Glowbys batteries,
which we no longer ship internationally due to new transport
restrictions). If your country is not listed as a shipping
option, please email us , or
contact our local distributor by clicking on the corresponding country
flag to the left.
International shipping options with typical delivery times are
as follows:
First Class Mail International : $5
and up; 1-3 weeks; NO TRACKING, NO INSURANCE. Priority Mail
International : $14 and up; 6-10 business days; insurable to most
countries. Express Mail International : $18 and up;
3-6 business days; often includes insurance.
The above delivery times are approximate and do not include
possible customs delays. International customers may be
responsible for duty or taxes charged by their own country upon receipt of
shipment.
We do NOT recommend First Class Mail International;
although it is the cheapest shipping method, it is also the least
reliable. You take the risk if you choose this shipping method; we will
not replace your order if it is lost or stolen during
shipping.
Canadian customers
- We do not ship to Canada via Fedex Ground, due to their very
excessive custom brokerage fees. Unfortunately, we cannot disable
the Fedex Ground option to Canada in our shopping cart, without also
disabling it for our US customers. If you chose Fedex Ground as a
shipping option to Canada, we will automatically change it to USPS
Priority Mail
International |