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Payment Options

International Distributors

 
 


The shipping cost for your particular order can be seen using the Shipping Calculator in the Shopping Cart; you will choose your shipping method at the very end of checkout.  Both will show the cost for each shipping method before you enter payment information.

Orders normally ship the next business day.

Luminence takes no responsibility if you enter an incorrect shipping address.

US Shipping & Handling

Shipping charges vary by weight, but start as follows (includes $1.00 handling charge per order):

USPS Priority Mail - $5.80 (typically 2-4 business days)
Fedex Ground/Home Delivery - $6.00 (typically 3-6 business days)
USPS Express Mail -  $15 (guaranteed 1-2 business days)

Express Mail - USPS Express Mail is our standard express shipping method.  Orders must be placed by 11:00am Pacific Time in order to assure same day shipping, pending product availability.  USPS Express Mail guarantees 1 day to most locations, but 2 days to some rural locations.  Please
 click here to see if the commitment for your area code is 1 or 2 days (originating zip code is 92037).  USPS Express Mail does deliver on Saturday.

Upon request, we can also ship via Fedex Overnight; however, the cost is typically 50% higher than USPS Express Mail.

International Shipping

Luminence ships worldwide.  If your country is not listed as a shipping option, please contact us, or contact our local distributor by clicking on the corresponding country flag to the left.  If you are interested in becoming an international distributor, please contact us.

International shipping options with typical delivery times are as follows:

First Class Mail International: $10 and up; 1-3 weeks; no tracking, no insurance.
Priority Mail International: $27 and up; 6-10 business days; insurable to most countries.
Express Mail International: $33 and up; 3-6 business days; includes insurance.

We do NOT recommend First Class Mail International; although it is the cheapest shipping method, it is also the least reliable. You take the risk if you choose this shipping method; we will not replace it if lost or stolen during shipping.  

For Crystal Tress, Star and Necklace orders we may be able to fit your order into a USPS Priority Mail Flat Rate Box at a lower shipping cost, starting at $14.  If possible, we will do so and reduce the shipping charge accordingly.

The above delivery times are approximate and do not include possible customs delays.  International customers may be responsible for duty or taxes charged by their own country upon receipt of shipment.

We no longer offer Fedex Ground shipping to Canada, although it still may appear as a shipping option at checkout.  Fedex custom brokerage charges are often quite excessive, and we have received many complaints.  If Fedex Ground to Canada is chosen as the shipping method, we will send via USPS Priority Mail Int'l.


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  Luminence.us
5580 La Jolla Blvd #37
La Jolla, CA 92037
United States
Ph: 866-677-7792
Fax: 858-427-0849
e-mail: info@luminence.com
 
 
 
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